Water Utility Billing Problems
4388 W STATE ROAD 46
- Case Date:
- 9/15/2004
Letter from Fice President of Wapehani Hills Apts. requested hearing before USB Admin. Subcommittee re. "extremely high water bill." Will schedule meeting and advise customer of date, time, and location.
Water Utility Billing Problems
441 W Gourley PIKE
- Case Date:
- 2/23/1999
Letter was received from Mr. Hartung re. ofc. bldg. he owns at 441 Gourley Pike. He received bill for $733.69 and wants it checked for errors.
Water Utility Billing Problems
4420 E Etter DR
- Case Date:
- 3/20/1998
Mr. Brinson presented CBU with a copy of his plat from October 1957 stating his address should be 4420 Etter Dr.; however, U.S.P.S. records show this address should be 4420 E. Etter Road.
Water Utility Billing Problems
483 E Cardinal Glen DR
- Case Date:
- 11/19/2004
Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.
Water Utility Billing Problems
509 W Allen ST
- Case Date:
- 5/19/2003
Letter received from Harold G. Carter for McDoel Baptist Church. Customer claims that charges he received were not his and belonged to another customer.
Water Utility Billing Problems
509 W Allen ST
- Case Date:
- 3/30/2004
Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.
Water Utility Billing Problems
512 W Ralston DR
- Case Date:
- 3/28/1997
SHE CALLED ON 3-28-97 TO COMPLAIN ABOUT BEING BILLED TWICE THE NUMBER OF GALLONS OF WATER MORE THAN SHE HAS BEEN PREVIOUSLY BILLED SINCE SHE HAS LIVED AT THIS ADDRESS.
Water Utility Billing Problems
513 E PARK SQUARE DR
- Case Date:
- 8/10/2004
Customer wishes to appeal for waiver of large bill rec'd for period or 3/01 thru 3/31 in 2004.
Water Utility Billing Problems
5475 S Fairfax RD
- Case Date:
- 8/5/2003
Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.
Water Utility Billing Problems
5475 S Fairfax RD
- Case Date:
- 8/8/2003