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City of Bloomington, Indiana

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closed #40968

Water Utility Billing Problems

712 E Hunter AVE

Case Date:
5/14/2003

Received large bill from 3-4 years ago that tenants did not pay. Does not feel she should have to pay when account should have automatically been switched to her name when tenants moved. Should have been notified previously.

closed #41182

Water Utility Billing Problems

425 S Grant ST

Case Date:
4/21/2003

Ms. Knoy requested a reduction of sewer charges due to leak in building.

closed #41184

Water Utility Billing Problems

724 W Dixie ST

Case Date:
4/21/2003

Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.

closed #41217

Water Utility Billing Problems

680 E Heather DR

Case Date:
4/15/2003

Ms. Bourke states she lives alone and could not use amount of gallons showing up on her meter. She requests an adjustment.

closed #41323

Water Utility Billing Problems

3158 S Cuffers DR

Case Date:
4/2/2003

Letter rec'd. from Mr. Lauer stating that he did not feel that he should be responsible for rent owed by former tenant, Jeff Barrett. Mr. Lauer says he did not receive notice of the 2-years bills and would like matter referred to USB for resolution.

closed #41561

Water Utility Billing Problems

2925 S Olcott BLVD

Case Date:
2/25/2003

Letter to USB requested refund of irrigation payments made since meter was turned off and for revision of policy.

closed #41642

Water Utility Billing Problems

351 E Cardinal Glen DR

Case Date:
2/17/2003

Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.

closed #41661

Water Utility Billing Problems

3915 S Laurel CT

Case Date:
2/13/2003

Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.

closed #41662

Water Utility Billing Problems

590 E Graham PL

Case Date:
2/13/2003

Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.

closed #41911

Water Utility Billing Problems

3000 S Rogers ST

Case Date:
1/15/2003

Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.