Water Utility Billing Problems
4333 E Stephens DR
- Case Date:
- 2/19/2002
Customer doesn't like that on her new bill it says $0.00 balance due but at the bottom says the amount being taken out of her bank account. She has aqua-pay. She says this is confusing. Also says phone number should be on the bill someplace.
Water Utility Billing Problems
441 W Gourley PIKE
- Case Date:
- 2/23/1999
Letter was received from Mr. Hartung re. ofc. bldg. he owns at 441 Gourley Pike. He received bill for $733.69 and wants it checked for errors.
Water Utility Billing Problems
4420 E Etter DR
- Case Date:
- 3/20/1998
Mr. Brinson presented CBU with a copy of his plat from October 1957 stating his address should be 4420 Etter Dr.; however, U.S.P.S. records show this address should be 4420 E. Etter Road.
Water Utility Billing Problems
615 N Monroe ST
- Case Date:
- 3/12/2003
Mr. Williams owns property at 611 N. Monroe that was occupied by Sally L. Vest. There was a large bill due when Ms. Vest moved. Mr. Williams is disputing the fact that he was not notified by CBU about the large bill. He did receive letter re. a lien being recorded on the property.
Water Utility Billing Problems
625 N Walnut ST
- Case Date:
- 2/10/2004
Barb Ooley, Ofc. Coord. for L. A. Merry & Assoc., requested an adjustment on their acct. #67228, because sprinkler for L. A. Merry & Assoc. had faulty programming. Large amount of water was consumed but did not go through sewer.
Water Utility Billing Problems
625 N Walnut ST
- Case Date:
- 1/16/2004
Barb Ooley wrote as representative of L. A. Merry & Assoc. to request adjustment for wastewater charges for month of October 2003. She requested hearing before USB Administrative Subcommittee.
Water Utility Billing Problems
806 N Callery DR
- Case Date:
- 9/29/1998
Ms. Basye called. Her utility bill for this month was in an excessive amount. She wanted an explanation.
Water Utility Billing Problems
808 N Callery DR
- Case Date:
- 9/25/1998
Customer called and said that she received incorrect bill.
Water Utility Billing Problems
815 N Jordan AVE
- Case Date:
- 10/7/2002
Cust very unhappy with the fact that we don't make an adj for watering (if not single-family residental). They had done some work and did alot of watering outside. They more than doubled their normal usage.
Water Utility Billing Problems
822 E 11th ST
- Case Date:
- 5/7/2003
Customer feels that his bill is excessive and requests that an adjustment be made. Piece on stool that holds handle to the bottom broke. Customer states that CBU employee could find no leaks and flipped a switch in toilet and stated that the problem was solved. Customer feels that CBU should have checked more closely.