closed #33666
Water Utility Billing Problems
3907 S BUSHMILL RD
- Case Date:
- 11/18/2004
Customer requested adjustment in account due to need for heavy watering in Sept. 2004. Will be scheduled for appeal at next USB Admin. Subcommittee meeting.
Customer requested adjustment in account due to need for heavy watering in Sept. 2004. Will be scheduled for appeal at next USB Admin. Subcommittee meeting.
Ms. Gregory talked to Kathy Grubb-Britton and indicated that her bill was in an excessive amount.
Mr. Raney called and stated that his bill showed the wrong balance due. The bill should have been $27.25 + $2.35 but showed a total balance of $40.00+.
Mr. Noble called and stated that the amount on his utility bill was wrong. The amount should have been $27.25 + $2.35, but the total amount showed $40.00+.
Mr. Guerrettaz called and talked to Kathy Grubb-Britton. He received an excessive bill this month and wanted an explanation.
Customer got blue bill and service was terminated.
Customer called and said that the bill received showed a balance of $48.04 which is incorrect.
Mr. Walters called. He received a bill that was too large and wanted an explanation.
Ms. Smith called and said that her bill showed a balance of $48.05 which is incorrect.
Customer received incorrect bill with amount too large.