Water Utility Billing Problems
3617 S KINGSBURY DR
- Case Date:
- 9/19/2002
Received letter from Ms. Moran to complain about bill of $126.16. She feels that this it too high and sent check for $40.00 in payment. Check was given to Cust. Rel. to post as partial payment.
Water Utility Billing Problems
3527 S Roxbury CIR
- Case Date:
- 4/17/2002
Ms. Sylvester called and stated that she and her neighbors wanted to state their feelings about the format of the new CBU bills. She does not think the bill is easier to read; in fact, it is much more confusing.
Water Utility Billing Problems
3514 E Morningside DR
- Case Date:
- 5/13/2002
Mr. Morgan talked to Paula Dodds re. his water bill. He had water disconnected and then reconnected in 1/02. He was just billed the $18 in May and wants to complain about that. He also wants to complain about the stormwater charge.
Water Utility Billing Problems
351 E Cardinal Glen DR
- Case Date:
- 2/17/2003
Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.
Water Utility Billing Problems
3508 E Morningside DR
- Case Date:
- 1/16/2004
Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.
Water Utility Billing Problems
3412 N Windcrest DR
- Case Date:
- 7/24/2003
Sara Feuerbach, owner of 3411 Windcrest, does not feel she should be responsible for unpaid bill of former tenant (Victoria Johnson) because she was not timely notified of delinquency. Ms. Feuerbach requests review by the USB Administrative Subcommittee.
Water Utility Billing Problems
3362 N Valleyview DR
- Case Date:
- 6/13/2003
Customer requests adjustment on wastewater charge for filing swimming pool - would like the May reading not be used in determining amount of wastewater summer bills.
Water Utility Billing Problems
3350 W Indian Creek DR
- Case Date:
- 9/10/1996
Left payment in Drop box. Check never cleared bank . Her account # 140-07000-00. Customer rec. disconnect notice.
Water Utility Billing Problems
3341 N Kinser PIKE
- Case Date:
- 6/17/2003
Ms. Warren requested an adjustment on account for property she owns at 3341 N. Kinser Pike. Her tenant left owing 7 months utilities bills. She does not feel she should be held responsible for her tenant's unpaid bills.
Water Utility Billing Problems
3331 N Valleyview DR
- Case Date:
- 8/25/2003
Owner,James R. Brown, wrote and stated he would like the bill for this property reviewed by USB Subcommittee. He does not think he should be responsible for large, delinquent account of his former tenants.