Water Utility Billing Problems
1015 N College AVE
- Case Date:
- 8/7/2001
SHE WAS CONCERNED BECAUSE APARTMENT COMPLEXES DO NOT RECEIVE THE SUMMER SEWER AVERAGE. SHE COMMENTED THAT MOST COMPLEXES KEEP THEIR LAWNS WATERED TO LOOK NICE SO THEY SHOULD RECEIVE SOME TYPE OF BREAK IN THE SEWER PORTION OF THEIR BILLS SAME AS RESIDENTAL CUSTOMERS.
Water Utility Billing Problems
104 N Hampton CT
- Case Date:
- 9/4/2002
customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.
Water Utility Billing Problems
1111 W 17th ST
- Case Date:
- 2/20/2002
customer would like for someone to contact her concerning new stormwater charges. She is extremely unhappy with amount she is being billed..
Water Utility Billing Problems
1115 N College AVE
- Case Date:
- 11/12/2004
Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.
Water Utility Billing Problems
1221 N Maple ST
- Case Date:
- 4/24/2003
Mr. Adams received large bill for former residence on 1221 N. Maple St. He wrote requesting info how this amount could be so large. Mr. Waller states that Cust. Serv. had wrong social security # on notice and that application could not be located. Would like an explanation.
Water Utility Billing Problems
1305 W 6th ST
- Case Date:
- 8/25/2003
Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.
Water Utility Billing Problems
1355 N Lincoln ST
- Case Date:
- 6/26/2003
Olympus prop. received large bill ($394.52) for former tenant (C. Stone Chadwick) at 1355 N. Lincoln. They do not feel they should be held responsible for former tenant's bill when they were not notified of delinquent account.
Water Utility Billing Problems
1412 W 11th ST
- Case Date:
- 3/9/2001
Ltr. rec'd. from Mark Warner stated that bill at 1412 W. 11th was for $436.75. Mr. Warner feels that was an error and an adjustment should be made. Meter was checked by CBU, and no problem found. Mr. Warner feels that they have paid for bills and should be credited for the estimated bills received.
Water Utility Billing Problems
1600 W 17th ST
- Case Date:
- 2/24/1998
When customer changed meters to Aqua Pay, both names on meter received bill for minimum amount. Customer feels this is double billing and should not be allowed.
Water Utility Billing Problems
1600 W 17th ST
- Case Date:
- 11/27/2001
Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.