closed #46234
Water Utility Billing Problems
2015 E Southdowns DR
- Case Date:
- 2/19/2002
Customer called to suggest that a phone number be printed on the bill so customers don't have to look number up in the phone book....
Customer called to suggest that a phone number be printed on the bill so customers don't have to look number up in the phone book....
Mr. McCrea wrote and stated that he felt he should not pay for wastewater charges for filling his swimming pool. He requested a credit for the wastewater charges.
Mr. McCrea states that his bill indicated they used 53,000 gallons during June 2003 because they filled a swimming pool. Mr. McCrea states he has an irrigation meter but feels he would have been charged less if he did not. He states he was told that filling a swimming pool during May is too early, so he filled his pool during this June this year but still got an enormously high bill.
Complaint rec'd. in Spring of 2003 re. large bill for 2016 E. Viva Drive. Customer requested review by USB Admin. Subcommittee