Water Utility Billing Problems
320 W 8th ST
- Case Date:
- 11/8/2019
Five Star Quality Care, Inc., acct #200412-001. The last bill rec'd was dated 9/18/19 for $51.31. If there has been a new bill generated would you please send me an attached copy to my email at kx5867@engie.com? Staying current on payments is treated with very high priority. I realize things can get lost in transition so I appreciate your attention to this matter. If you have any questions please contact me at kx5867@engie.com. Thank You and have a nice weekend!
Kindest Regards, Kristin Gurley
Billing Specialist
ENGIE Impact for Five Star Quality Care, Inc.
Water Utility Billing Problems
3201 S TAPPS TURN RD
- Case Date:
- 8/16/1999
Ms. Jane Fedorky, 3201 S. Tapps Turn Road, called and requested that the water credit be extended through at least September 1999 to account for the extremely dry weather this year.
Water Utility Billing Problems
3210 E TAPPS TURN RD
- Case Date:
- 8/16/1999
Mr. Lenthe called and stated that he wants the watering credit be extended to September 1999 since the weather has been so dry. He has new grass and needs to do extensive watering.
Water Utility Billing Problems
3219 S Walnut Springs DR
- Case Date:
- 12/5/2019
Water Utility Billing Problems
3222 N Kingsley DR
- Case Date:
- 6/24/2024
We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?
Water Utility Billing Problems
3247 S WALNUT SPRINGS ST
- Case Date:
- 6/2/2003
Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.
Water Utility Billing Problems
3247 S Walnut Springs DR
- Case Date:
- 6/2/2003
customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.
Water Utility Billing Problems
325 E Blue Ridge DR
- Case Date:
- 11/10/1997
Ms. Becker sent a letter requsting that she receive credit for 1/2 of her sewer bill for September. She purchased 18 trees and watered heavily so that they would survive.
Water Utility Billing Problems
3331 N Valleyview DR
- Case Date:
- 8/25/2003
Owner,James R. Brown, wrote and stated he would like the bill for this property reviewed by USB Subcommittee. He does not think he should be responsible for large, delinquent account of his former tenants.
Water Utility Billing Problems
3341 N Kinser PIKE
- Case Date:
- 6/17/2003
Ms. Warren requested an adjustment on account for property she owns at 3341 N. Kinser Pike. Her tenant left owing 7 months utilities bills. She does not feel she should be held responsible for her tenant's unpaid bills.