closed #121072
Water Utility Billing Problems
3350 W Indian Creek DR
- Case Date:
- 9/10/1996
Left payment in Drop box. Check never cleared bank . Her account # 140-07000-00. Customer rec. disconnect notice.
Left payment in Drop box. Check never cleared bank . Her account # 140-07000-00. Customer rec. disconnect notice.
Customer requests adjustment on wastewater charge for filing swimming pool - would like the May reading not be used in determining amount of wastewater summer bills.
Sara Feuerbach, owner of 3411 Windcrest, does not feel she should be responsible for unpaid bill of former tenant (Victoria Johnson) because she was not timely notified of delinquency. Ms. Feuerbach requests review by the USB Administrative Subcommittee.
My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?
Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.
Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.
Mr. Morgan talked to Paula Dodds re. his water bill. He had water disconnected and then reconnected in 1/02. He was just billed the $18 in May and wants to complain about that. He also wants to complain about the stormwater charge.
Ms. Sylvester called and stated that she and her neighbors wanted to state their feelings about the format of the new CBU bills. She does not think the bill is easier to read; in fact, it is much more confusing.
I have two meter readings on my bill. The second meter ending in 994 has never been on our bill before.
Received letter from Ms. Moran to complain about bill of $126.16. She feels that this it too high and sent check for $40.00 in payment. Check was given to Cust. Rel. to post as partial payment.