closed #33668
Water Utility Billing Problems
2300 LINDEN HILL RD
- Case Date:
- 11/18/2004
Letter requested afdjustment due to heavy watering during the month of September. Will be notified when USB Admin. Subcomm. mtg. is scheduled.
Letter requested afdjustment due to heavy watering during the month of September. Will be notified when USB Admin. Subcomm. mtg. is scheduled.
Customer requested appeal for adjustment to bill due to heavy watering needed during Sept. 2004. Will be notified when next USB Admin. Subcommittee mtg. is held.
Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.
Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.
Lorelei Cascio, Vice Pres. of Wapehani Hills Apts., requests appeal before USB to appeal high water/sewer bill.
Letter from Fice President of Wapehani Hills Apts. requested hearing before USB Admin. Subcommittee re. "extremely high water bill." Will schedule meeting and advise customer of date, time, and location.
Mobile home park pump station not able to pump sewer upgravity. Shannon Childers, Mgr., says they have to have sewage pumped and hauled off and feels they are paying twice for sewage disposal, plus they are fored to use water hydrants for clean-up and boaring the new force mains.
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.
Customer wishes to appeal for waiver of large bill rec'd for period or 3/01 thru 3/31 in 2004.
Customer stated they are going to have to install all new water lines due to over 5 line breaks during a 2 year period. Customer says they will not be able to pay for new line and pay utility charges at the same time.