Water Utility Billing Problems
1701 E LONGWOOD WEST CT
- Case Date:
- 9/8/1998
Mr. Leeds wrote and letter was received on 9/8/98. He stated he received phone call from CBU stating that his water was to be disconnected due to non-payment. He came to CBU within an hour and paid his bill. On 9/1/98, he returned home and discovered that his water was disconnected. When he contacted CBU, he was told that he paid the "wrong" bill and that his payment was not applied to the delinquent amount. He stated he was made to feel that he was wrong and CBU was unforgiving.
Water Utility Billing Problems
1700 S Maxwell ST
- Case Date:
- 5/23/2002
Mr. Yost stated that he requested that water be turned off in October 2001; however, he received and paid bills for next five months. He is requesting that he be refunded the amount of these payments ($59.20).
Water Utility Billing Problems
1700 S Curry PIKE
- Case Date:
- 1/13/1999
MS. TRITLE CALLED AND STATED THAT HER WATER HAD BEEN SHUT OFF AND WANTED TO TALK TO MIKE PHILLIPS.
Water Utility Billing Problems
1700 S CURRY PKY 44
- Case Date:
- 2/25/2002
customer suggested that previous payment be on bill like it was on the old billing
Water Utility Billing Problems
1609 N Kinser PIKE
- Case Date:
- 2/27/2003
Sara sent a letter via fax stating the following: November 2002 Sara spoke w/ Mr. Phillips and Paula Dodds regarding the billing situation for acct #67625. She was faxed a statement saying they owed $100.14 and this would bring them current. Since that point their bills are still showing a balance forward. She has contacted CBU on numberous occasions as to where this bal is from w/ no succcess. She feels that CBU has lost their interest in satisfying their customers.
Water Utility Billing Problems
1601-1999 S Weimer Rd, Bloomington, Indiana, 47403
- Case Date:
- 11/14/2019
I just got a bill for well over one thousand dollars., It is just not possible that I used that much water. How do I challenge this bill?
Water Utility Billing Problems
1601 E Camby CT
- Case Date:
- 4/9/2001
Letter was rec'd. from Mr. Polus who requested that watering credits be based on bills for January and March rather than April and May due to large amounts of watering done early in year.
Water Utility Billing Problems
1600 W 17th ST
- Case Date:
- 2/24/1998
When customer changed meters to Aqua Pay, both names on meter received bill for minimum amount. Customer feels this is double billing and should not be allowed.
Water Utility Billing Problems
1600 W 17th ST
- Case Date:
- 11/27/2001
Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.
Water Utility Billing Problems
159 E Willow CT
- Case Date:
- 9/23/2003
Letter rec'd. from Nextwave Mgmt. Group re. former tenant Aaron Waltz. Would like review by USB Admin. Subcommittee. Do not feel they should be responsible for former tenant's delinquent bill.