closed #33642
Water Utility Billing Problems
483 E Cardinal Glen DR
- Case Date:
- 11/19/2004
Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.
Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.
Customer requested appeal for adjustment to bill due to heavy watering needed during Sept. 2004. Will be notified when next USB Admin. Subcommittee mtg. is held.
Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.
Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.
Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.
Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.
Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.
Complaint rec'd. in Spring of 2003 re. large bill for 2016 E. Viva Drive. Customer requested review by USB Admin. Subcommittee
Letter rec'd. from Nextwave Mgmt. Group re. former tenant Aaron Waltz. Would like review by USB Admin. Subcommittee. Do not feel they should be responsible for former tenant's delinquent bill.