Case Date:

2/13/2003

Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.

Case Date:

11/17/2019

My water bill was 37.71 last month and has increased to 96.47 this month. My account # 49928-002

Case Date:

12/16/2019

RE: uReport case #171004 This case has been closed; however, the issue is not resolved. No adjustment was made to my Dec invoice in regard to our incorrect Nov. bill. Due to new meter issue, our Nov. bill was $150.90 (4 times normal). Kim Trotter closed the case stating an adjustment was made and would reflect on Dec. invoice. I do not believe I owe any amount for this month and probably most of Jan. invoice due to my overpayment. This issue must be resolved. I can be reached at (812) 361-6041

Case Date:

11/19/2019

Our CBU water bill was incorrect for the month of November.

Case Date:

9/25/2020

drainage needs to be cleaned out so water can drain

Case Date:

8/5/2003

Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.

Case Date:

8/8/2003

Case Date:

9/8/2015

Would like to know when water bill is due. I have not received any notice yet.

Case Date:

8/10/2004

Customer wishes to appeal for waiver of large bill rec'd for period or 3/01 thru 3/31 in 2004.

Case Date:

3/28/1997

SHE CALLED ON 3-28-97 TO COMPLAIN ABOUT BEING BILLED TWICE THE NUMBER OF GALLONS OF WATER MORE THAN SHE HAS BEEN PREVIOUSLY BILLED SINCE SHE HAS LIVED AT THIS ADDRESS.