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City of Bloomington, Indiana

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closed #171159

Water Utility Billing Problems

915 N Madison ST

Case Date:
12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

closed #40055

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

Ms. Rockwood wrote re. 2 properties - 401 S. Dunn and 900 E. 14th. She does not believe she owes amounts for former tenants because she no longer owns property at 401 S. Dunn and she did not receive bills in a timely fashion. She states she is sending check for $466.02 for payment-in-full.

closed #102873

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

closed #102874

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

closed #41052

Water Utility Billing Problems

822 E 11th ST

Case Date:
5/7/2003

Customer feels that his bill is excessive and requests that an adjustment be made. Piece on stool that holds handle to the bottom broke. Customer states that CBU employee could find no leaks and flipped a switch in toilet and stated that the problem was solved. Customer feels that CBU should have checked more closely.

closed #42627

Water Utility Billing Problems

815 N Jordan AVE

Case Date:
10/7/2002

Cust very unhappy with the fact that we don't make an adj for watering (if not single-family residental). They had done some work and did alot of watering outside. They more than doubled their normal usage.

closed #61509

Water Utility Billing Problems

808 N Callery DR

Case Date:
9/25/1998

Customer called and said that she received incorrect bill.

closed #61378

Water Utility Billing Problems

806 N Callery DR

Case Date:
9/29/1998

Ms. Basye called. Her utility bill for this month was in an excessive amount. She wanted an explanation.

closed #162047

Water Utility Billing Problems

634 N Maple ST

Case Date:
12/14/2017

I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please

closed #163275

Water Utility Billing Problems

634 N Maple ST

Case Date:
2/22/2018

my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.