Case Date:

9/10/2022

Water is making me very sick

Case Date:

9/14/2022

I have read the statements released by CBU/Tyler Steury about the water smell/taste being just an aesthetic issue, and at first that assuaged my concerns. However, I have been experiencing diarrhea after consuming the water since the end of August. I've been able to get a couple days of relief here and there just by avoiding the water, but it comes back when I lapse by getting a fountain soda or ordering food with a lot of tap water (soup, pasta). I've spoken with many other residents with the same issue. Also, our pets who drink tap water have been getting sick. I'm deeply concerned that CBU isn't effectively mitigating the algal toxins. I can't find cylindrospermopsin and microcystins levels on the CBU website, so I can't compare them with the EPA Drinking Water Health Advisory levels at https://www.epa.gov/cyanohabs/epa-drinking-water-health-advisories-cyanotoxins. Is CBU testing for toxins daily, and where is that data?

Case Date:

9/19/2022

The water taste/smell/quality here has been horrible for weeks. It’s insane that we still pay the same amount of money in our water bills for water that is undrinkable (due to awful taste). I’m tired of having to spend money on extra water sources. You’d think after multiple years of this same problem you guys would be able to put together a solution!

Case Date:

5/9/2023

Yesterday my front water faucet was working just fine outside today I go to turn it on and it is not working at all. I have two so the one on the side of my house is barely working either.

Case Date:

6/17/2023

Our water is brown and running the sinks is not fixing the issue.

Case Date:

10/11/2023

The water smells and tastes TERRIBLE!! It seems that this is a recurring problem. I suspect there is a solution that the city is unwilling to implement. It is unacceptable to have this problem every year. Calling it an aesthetic problem is a cop out. I should not have to buy bottled water to have drinkable water.

Case Date:

1/31/2024

Hi, bit of an odd request. I have a few aquariums, and I use tap water conditioned to remove chlroine. I usually do a water parameter test before refilling my tank, and sometimes the pH can fluctuate from 6.2 - 9.0 within two tests in the same day. Is there any data on the pH of the cities tapwater that I could be sent? Second question, what would cause that big of a variance within 6hrs? If this would be too much to ask, or the wrong place to ask, please kindly ignore this message.

Case Date:

3/19/2024

We have very little water pressure in the entire house suddenly this morning with no leaks or issues. Is there a larger issue?