Water Quality
2912 S Forrester ST
- Case Date:
- 6/28/2025
We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
3830 E Tamarron DR
- Case Date:
- 6/21/2025
Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?
Water Quality
3920 W Maybury MALL
- Case Date:
- 5/27/2025
all of building c hasnt had hot water in a week and a half. i have children, we cant clean,cook or anything. they have NO real.answers about when it will be fixed. they said bottom of hot water heater rusted out from leaking water, buy a new one sooner than a week and a half now.
legally this is child neglect. i cannot care for my one and 3 year old. cause of no proper water. this building is legally not livable.
they should have put us in another unit or a hotel. til this resolved, my neighbor had a newborn and cant bring her home without a proper enviroment aka no water.
Water Quality
2541 N Cascade DR
- Case Date:
- 4/9/2025
Cold Tap water is brown, ran for few minutes with no change.
Water Quality
816 W Cherokee DR
- Case Date:
- 3/9/2025
Our tap water is coming out of our sink with considerably less pressure than normal, and is an opaque white color. The water clears up in a few minutes and there is no lasting sediment, but it's happening with cold and hot water which is not normal for our house.
We've recently had a snow plow get stuck on the fire hydrant outside of our home - not sure if that would be connected at all to this problem as the hydrant doesn't appear damaged.
Thanks for looking into it!
Water Quality
2541 N Cascade DR
- Case Date:
- 2/28/2025
Cold water from tap faucet coming out brown/yellow. Glass on left from tap, glass on right from fridge (filtered).
Water Quality
401 N Morton ST
- Case Date:
- 2/6/2025
I live in Brandywine Ct in Bloomington and have had a disgusting smell in my water for the last 4-5 days. It smells like dirt and it tastes like dirt. From what I have read, this is because of algae blooms in Lake Monroe. Except all information says it happens every summer and fall. It's February and freezing cold. Why is this happening now? Any ide how long this will last? I just paid a fortune for dispensers and Brita Elite filters one week before this started. The Elite filters do nothing to remove the smell or taste.
Just the thought of why the lake smells so bad is nauseating. This day and age, there has to be something available to eliminate the disgusting smell and taste.
We can't drink bottled water because of pfas and pfos. So what are we left with?
Expensive water bottled in glass. Who can afford that on an ongoing basis?
Honestly, you cannot expect people to drink that disgusting water.
Water Quality
2703 Ridge Rd
- Case Date:
- 2/5/2025
Water tastes and smells horribly of algae