- Case Date:
- 12/19/2015
I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!
- Case Date:
- 1/7/2016
I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.
- Case Date:
- 6/26/2014
just wondered why the water tastes a little weird the past few days.
- Case Date:
- 3/14/2022
My water line was hoked up last week to the new supply that has been installed on N Hancock Dr. I expected a bit of flavor difference, but this plastic taste is NOT diminishing. I have run water for 1/2 hour in the house a couple times, but no great success. Could you please flush the new lines at the hydrants ? Bill Goodhew
- Case Date:
- 7/25/2022
Water is brown at my residence. Not Normal
- Case Date:
- 8/20/2022
Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks
- Case Date:
- 8/29/2022
Water tastes like dirt as it did in September of 2021.
- Case Date:
- 8/30/2022
the water has an off taste, moldy taste and smell. Others have also noted on Next Door that they are experiencing this problem. Started Saturday, the 27th
- Case Date:
- 8/30/2022
The water is tasting like dirt like it did this time last year. Is it possible to treat the water sooner this year? We had to buy bottled water for two months last year because it tasted so bad. Thank you!
- Case Date:
- 8/30/2022
recently my water has begun tasting like dirt/pond water like it did in the spring with heavy rain. It smells this way as well. I live in SE Bloomington in Hyde Park neighborhood and hear others are experiencing this as well. Thank you.