Jackie Sutton talked to Customer Service Dept. on 7/21/98 and complained that her water had tasted like gas for 3 months. She stated that someone from CBU told her not to drink the water and that CBU furnished her with bottled water. She further states that she is out of water and wants CBU to furnish her more. She would like her water tested.
7/22/98 - 10:15am sg received a call from Mr. Marion Jackson requesting that CBU also provide him bottled water (like Mrs Polly on lot #9) since they share a common meter. SG advised Mr Marion we would do that until we get test results back this week even though SG was advised they did not have a taste problem when SG was there last time. Mr Marion advised that they do have a taste in the water.
Customer says water has a muddy taste.
Store manager - Curtis Miller said they have a bad taste in their water. Described it as a chemical type taste.
DIRTY WATER STILL, SHE CALLED LINDA LESS THAN 10 MINUTES AGO. LINDA INFORMED HER TO FLUSH 20 MINUTES BEFORE CALLING BACK
WATER HAS A TASTE
DIRTY WATER
Water has bad taste.
TASTE IN WATER
HIT WATER SERVICE LINES, THEY CLAMPED IT OFF