Case Date:

7/30/1998

Customer is experiencing color in their water. Sg requested T & D do flush.

Case Date:

7/29/1998

HIT WATER SERVICE LINES, THEY CLAMPED IT OFF

Case Date:

7/28/1998

Customer says water has a muddy taste.

Case Date:

7/28/1998

Store manager - Curtis Miller said they have a bad taste in their water. Described it as a chemical type taste.

Case Date:

7/28/1998

DIRTY WATER STILL, SHE CALLED LINDA LESS THAN 10 MINUTES AGO. LINDA INFORMED HER TO FLUSH 20 MINUTES BEFORE CALLING BACK

Case Date:

7/28/1998

WATER HAS A TASTE

Case Date:

7/28/1998

DIRTY WATER

Case Date:

7/22/1998

7/22/98 - 10:15am sg received a call from Mr. Marion Jackson requesting that CBU also provide him bottled water (like Mrs Polly on lot #9) since they share a common meter. SG advised Mr Marion we would do that until we get test results back this week even though SG was advised they did not have a taste problem when SG was there last time. Mr Marion advised that they do have a taste in the water.

Case Date:

7/21/1998

Jackie Sutton talked to Customer Service Dept. on 7/21/98 and complained that her water had tasted like gas for 3 months. She stated that someone from CBU told her not to drink the water and that CBU furnished her with bottled water. She further states that she is out of water and wants CBU to furnish her more. She would like her water tested.

Case Date:

7/6/1998

Customer called to say she had noticed an "after taste" in her drinking water.