closed #62476
Water Quality
3275 S Walnut Springs DR
- Case Date:
- 8/1/1998
AFTER HOURS CALL WANTING WATER TURNED ON, TAKEN BY CONTROL
AFTER HOURS CALL WANTING WATER TURNED ON, TAKEN BY CONTROL
Customer is experiencing color in their water. Sg requested T & D do flush.
HIT WATER SERVICE LINES, THEY CLAMPED IT OFF
Water has bad taste.
Customer says water has a muddy taste.
Store manager - Curtis Miller said they have a bad taste in their water. Described it as a chemical type taste.
WATER HAS A TASTE
7/22/98 - 10:15am sg received a call from Mr. Marion Jackson requesting that CBU also provide him bottled water (like Mrs Polly on lot #9) since they share a common meter. SG advised Mr Marion we would do that until we get test results back this week even though SG was advised they did not have a taste problem when SG was there last time. Mr Marion advised that they do have a taste in the water.
Jackie Sutton talked to Customer Service Dept. on 7/21/98 and complained that her water had tasted like gas for 3 months. She stated that someone from CBU told her not to drink the water and that CBU furnished her with bottled water. She further states that she is out of water and wants CBU to furnish her more. She would like her water tested.
Customer said their water glasses are "foggy" after they are washed in the dishwasher. SG contacted Dillman Lab to have them schedule sampling.