closed #65217
Water Quality
1307 1/2 S Walnut ST
- Case Date:
- 1/24/1998
NO WATER
NO WATER
MAIN BREAK
cUSTOMER SAID THERE IS SOMETHING "STICKY" IN THE WATER. WATER TESTED OK.
low water pressure
MAIN BREAK
NEEDS AN EMERGENCY WATER SHUT OFF HAS A LEAK
LEAK AT METER PIT CALLED IN BY METER READER KATHY BROWN,
CONTRACTOR FOR SMITHVILLE TELEPHONE HIT WATER MAIN
CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.
CUSTOMER HAS RECURRING CLOGGING OF FAWCET AERATORS BY SMALL BITS OF LIME. SG RECOMMENDED CUSTOMER DRAIN & REFILL HOT WATER HEATER. ASKED CUSTOMER TO CALL BACK IN A WEEK IF PROBLEM HAS NOT CLEARED. 01/21/98 - SG CONTACTED A PLUMBER. PLUMBER ADVISED MR SMITH TO CHECK HOT WATER HEATER DIPSTICK. TODAY, (01/21/98) MR SMITH STOPPED IN TO SAY THAT THE DIPSTICK WAS THE PROBLEM. HEATER IS A GAS HEATER AND IS LESS THAN 3 YRS OLD.