uReport

City of Bloomington, Indiana – John Hamilton, Mayor

closed: Resolved #65365

Water Quality: Request

Phone Call: CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.

History

1/8/1998 05:00:00 Opened by Anonymous

1/8/1998 05:00:00 Anonymous inspected this Location

Made visit to customer's residence to look at problem, White calcium sediments present in aerator of kitchen sink and master bathroom hot water. Sediments vary in size from about the size of a pencil point to perhaps 4 times that size. Customer has a water softner. Check calcium and total hardness. Both tested at 0 (zero) hardness. Suspect that softned water may be eroding calcium deposits from interior plumbing. The deposits are not being seen in the areas added to house in recent remodel. 01/12/98. Customer left voice mail over weekend asking for return call. Monday 01/12/98 returned customers call. Customer flushed hot water heater. Water from water heater was clear. However, their was air in lines when turned back on. Water to laundry room seems to be clogged up and won't come through. In course of conversation customer said he had recently put in a water softner. This may be source of problem. Soft water may be disolving scale in hot water heater.

1/8/1998 05:00:00 Anonymous commented on this case.

Made visit to customer's residence to look at problem, White calcium sediments present in aerator of kitchen sink and master bathroom hot water. Sediments vary in size from about the size of a pencil point to perhaps 4 times that size. Customer has a water softner. Check calcium and total hardness. Both tested at 0 (zero) hardness. Suspect that softned water may be eroding calcium deposits from interior plumbing. The deposits are not being seen in the areas added to house in recent remodel. 01/12/98. Customer left voice mail over weekend asking for return call. Monday 01/12/98 returned customers call. Customer flushed hot water heater. Water from water heater was clear. However, their was air in lines when turned back on. Water to laundry room seems to be clogged up and won't come through. In course of conversation customer said he had recently put in a water softner. This may be source of problem. Soft water may be disolving scale in hot water heater.

1/8/1998 05:00:00 Closed by Anonymous

1000 S High ST

CityBloomington
StateIN
Zip47401
Latitude39.156295776367
Longitude-86.509170532227
Neighborhood AssociationSOMAX
TownshipPerry

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