Ms. Cullen stated she is having trouble with her water heater which is under warranty. Co. says they will not do anything to water heater because she is getting really bad water from City. The pipes are old. Water heater heater gets clogged up and eats up "dip tube." Nothing will come out of hot water faucet because clogged up. Cold water faucet does not seem to be effected.
Customer telephoned 11:00am, 1/25/99. Requested copy of CBU drinking water data for a project his company (Star Enterprises) is working on for NASA. Faxed copy at 11:10. Customer received and called to say he would be by to pick up a hard cpy. Customer provided hard copy of data with a cover letter at 12:00, 1/25/99.
WANT WATER HSUT OFF, PIPE BROKEN, AFTER HOURS CALL TAKEN BY COLNTROL
WANTS WATER SHUT OFF EMERGENCY
NO WATER
AFTER HOURS CALL WANT WATER SHUT OFF
AFTER HOURS CALL- WANTS WATER SHUT OFF
NO WATER
WATER LEAK OUTSIDE
WANT TO SCHEDULE PRESSURE CHECK FOR LOW WATER PRESSURE