closed: Resolved #58859
Water Quality: Request
Phone Call: Ms. Cullen stated she is having trouble with her water heater which is under warranty. Co. says they will not do anything to water heater because she is getting really bad water from City. The pipes are old. Water heater heater gets clogged up and eats up "dip tube." Nothing will come out of hot water faucet because clogged up. Cold water faucet does not seem to be effected.
History
3/4/1999 05:00:00 Anonymous inspected this Location
Matter was referred to Steve Glasgow for investigation. 4/22/99 - sg called customer to see if faulty dip tube did in fact turn out to be the problem. Customer said it was. SG telephoned customer for details. Water heater manufactured by A.O. Smith Co. Customer said plumber advised her problem appeared to be "dip tube" failure. SG advised customer it was highly unlikely that CBU water quality was cause of her problems. Mailed customer copy of Dec 98 Opflow article on dip tube failures.
3/4/1999 05:00:00 Anonymous commented on this case.
Matter was referred to Steve Glasgow for investigation. 4/22/99 - sg called customer to see if faulty dip tube did in fact turn out to be the problem. Customer said it was. SG telephoned customer for details. Water heater manufactured by A.O. Smith Co. Customer said plumber advised her problem appeared to be "dip tube" failure. SG advised customer it was highly unlikely that CBU water quality was cause of her problems. Mailed customer copy of Dec 98 Opflow article on dip tube failures.
3/4/1999 05:00:00 Closed by Anonymous
308 N Overhill DR
| City | Bloomington |
|---|---|
| State | IN |
| Zip | 47408 |
| Latitude | 39.167964935303 |
| Longitude | -86.5009765625 |
| Neighborhood Association | GREEN ACRES NEIGHBORHOOD ASSOCIATION |
| Township | Bloomington |