Ms. Waitman called Cust. Rel. and stated that her water had a bleach smell. She is at Summit Point and has tried calling Summit Point with no success. She would like a call back from someone at CBU to explain.
Ms. Robinson of SCCAP sent ltr. to Mayor's office stating continuing problem with water quality due to gravel and debris in line. She had their lines checked and no problem was found. She thinks it is CBU lines.
Ms. Damon called and said that her water has had a moldy taste for the last 2 days.
About twice per month customer has brown water. He has to call for a hydrant flushing each time. He is getting very irritated by this inconvenience. He said this started when the plant in that area was closed.
Customer has seen brown gritty material in her water since 01/01/01. Wants to know if City water is cause. She had a water line break inside the house and had to have water turned off. Problem is likely from the hot water heater caused in that incident.
Customer said water is leaving pinkish residue on fixtures. SG contacted Dillman Lab to sample.
Water has had brown color since July.
Water has a musty smell.
CLOUDY WATER
Ms. Aront talked to Steve Glasgow and reported that since she returned from winter break, her water has tasted like chlorine.