- Case Date:
- 12/1/2015
Several homes in the Stonechase Developement have noticed the water tastes like it is coming out of a hose or metal like. We would like to have our water tested or information given to correct the problem.
- Case Date:
- 12/11/2015
When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?
- Case Date:
- 12/14/2015
Our tap water has a bad taste for the last few weeks. Tastes chemically!
- Case Date:
- 12/19/2015
I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!
- Case Date:
- 1/7/2016
I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.
- Case Date:
- 6/26/2014
just wondered why the water tastes a little weird the past few days.
- Case Date:
- 3/14/2022
My water line was hoked up last week to the new supply that has been installed on N Hancock Dr. I expected a bit of flavor difference, but this plastic taste is NOT diminishing. I have run water for 1/2 hour in the house a couple times, but no great success. Could you please flush the new lines at the hydrants ? Bill Goodhew
- Case Date:
- 7/25/2022
Water is brown at my residence. Not Normal
- Case Date:
- 8/20/2022
Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks
- Case Date:
- 8/29/2022
Water tastes like dirt as it did in September of 2021.