closed #63350
Water Quality
611 E University ST
- Case Date:
- 6/26/1998
DIRTY WATER
DIRTY WATER
LEAK, THIS WAS AN AFTER HOURS CALL TAKEN BY CONTROL
SHIELA TOLD NANCY DIRTY WATER, BUT WHEN ED GOT AT RESIDENCE THEY TOLD HIM TASTE IN WATER
HIGH WATER BILLS. TWO SERVICE CONNECTED TOGETHER
LOW WATER PRESSURE
Customer complained that her water tastes bad and thnks it is making her sick. Customer would like her water tested.
The smell of our tap water is atrocious. Even with a new filter in our fridge/freezer it doesn't help much. The Brita filter on the countertop pitcher definitely helps though (for whatever it filters out).
DIRTY WATER, AFTER HOURS CALL TAKEN BY CONTROL
NO WATER AFTER HOURS CALL TAKEN BY CONTROL
Customer called last on 4/15/98. SG checked on problem with sediments. Found nothing out of ordinary. Advised customer to call back in 6-8 weeks if still experiencing a problem. Customer did not call and case was closed. Customer called back today (3/26/99). Sg made visit same day. Customer said chips of sediment were much larger than before. SG provided customer handout information sheets on "dip tube" water heater problem. Advised customer to have a plumber check it and call sg back.