closed #66894
Water Quality
620 S Ballantine RD
- Case Date:
- 8/8/1997
LOW WATER PRESSURE
LOW WATER PRESSURE
Customer complained that her water tastes bad and thnks it is making her sick. Customer would like her water tested.
The smell of our tap water is atrocious. Even with a new filter in our fridge/freezer it doesn't help much. The Brita filter on the countertop pitcher definitely helps though (for whatever it filters out).
Customer has noticed cloudy appearance to water. Also said water smelled bad.
DIRTY WATER, AFTER HOURS CALL TAKEN BY CONTROL
NO WATER AFTER HOURS CALL TAKEN BY CONTROL
Customer would like water checked.
WATER LEAK
Our tap water has been brown for several weeks now. I spoke with my neighbor at 651 W Clover Terrace and they also are experiencing brown tap water. I've talked with others in the area and they are having the same issue. We're concerned about the water quality.
Customer called last on 4/15/98. SG checked on problem with sediments. Found nothing out of ordinary. Advised customer to call back in 6-8 weeks if still experiencing a problem. Customer did not call and case was closed. Customer called back today (3/26/99). Sg made visit same day. Customer said chips of sediment were much larger than before. SG provided customer handout information sheets on "dip tube" water heater problem. Advised customer to have a plumber check it and call sg back.