Case Date:

7/10/2018

Duke Energy removed two trees from city property (immediately adjacent to E Rogers Road) and left the two sycamore trucks cut up in 8' segments on my property. I called Duke and asked them to remove them, but they said it's the landowner's responsibility (Duke cuts, but doesn't remove). Since the trees were on city-owned land, I hope the city will dispose of them. Please see the attached screenshot from the GIS system that demonstrates where my property boundary ends. The city clearly owns some portion of land adjacent to the road. These two trees were within three feet of Rogers Road, and were removed to provide more access to the pole Duke is replacing. Additionally, I'm frustrated with Duke about two things: 1) The pipe they've installed immediately adjacent to the road is incredibly unsightly. It's rusty and approximately 20 feet too long. I'd be happy to provide a picture of this. 2) In order to get big trucks back to this pole, they have installed two corrugated plastic drainage pipes and covered them with gravel. They are dramatically too small for the location. Since they first did this several years ago, the pipes are continuously clogged with leaves and sticks. The flow of water is constantly stopped here. As a result, there is a bit of local flooding which washes out the gravel Duke uses to cover the culverts. This is a very disappointing solution to have implemented on one's property. I have pictures of this, as well. I have no problem with Duke accessing their pole. They have every right to do so. I also understand that the City probably didn't know their trees were cut down or placed on my property. But I'm quite disappointed in the quality of materials and work that Duke has utilized to access their easement on my property. Can you please help with these things?

Case Date:

6/27/2018

The city blocked some section of the road off (presumably to slow traffic). Now there is just yard waste and old hay bails left in them. It looks trashy.

Case Date:

5/22/2018

Year waste bag not collected. 2 weeks now.

Case Date:

5/18/2018

The yard waste for my neighborhood was not picked up yesterday (or today). Several of us still have our yard waste at the street. Could you look into this issue for us please? Thanks! Travis Thickstun 1707 E. Camby Lane (Bentley Court)

Case Date:

5/8/2018

House has couches and furniture in the yard, trash all over the yard that travels across and in to the street near the poplars garage. This trash and debris has been outside and growing since last week.

Case Date:

5/4/2018

I had a yard waste container out with my other containers yesterday and they did not pick it up. Just wondering why.

Case Date:

3/27/2018

I live at 1403 S. Walnut St. - the home owner east of our home (behind our house, directly across the alley) has cut down a large amount of trees on his/her yard and has not removed the debris. Worried that this may attract termites and other wood eating pests, as the debris is substantial and covers the entire back yard. Please help!

Case Date:

3/23/2018

4000 E Morningside drive still hasn't removed limb laying in roadway that broke from thet since the snow. Don't like having to drive in middle of road around it.

Case Date:

1/22/2018

Big pile of branches left in yard for more than month now. City needs to start charging these people.

Case Date:

1/17/2018

We put our Christmas tree out Monday for pick-up on Monday since this is the last week for it and it was not picked up. The recycling crew shook the snow off and pulled it out further so it wouldn't be missed but it is still there as of this morning. My address is 807 S. Mitchell. Please advise on the best way to proceed. Thank you all so much for all you do!