Case Date:

8/26/2019

Hello! This morning was our trash and recycling day. While our trash was picked up, they did not take the recycle even though it was all contained within the can and next to the street. Our address is 1200 E Atwater and I was hoping that it would be able to be taken care of through this website. We just moved in so we have a lot more recycling to take out and would be very grateful to have that done before next week! No notice was left

Case Date:

10/24/2019

Recycling center and curb side collecting suggest plastic 1-7 be collected. I understand that our recycling company is only processing 1,2 and 5. Is there a reason why we are collecting plastic which will be thrown again and when mixed with other plastics will make all disposable. Can we have a bin at the center for just 1,2& 5. Why are we saving?

Case Date:

11/8/2019

Recycling bin did not get fully emptied.

Case Date:

12/10/2019

Vinyl siding is 100% recyclable (plastic #3). Not sure why it was rejected for pickup.

Case Date:

12/12/2019

Our recycling bin was only half emptied this morning. It seems to be a regular problem for us, but there doesn't seem to be anything stuck that would be blocking it from being emptied. Will you please send a truck to empty our recycling bin? Thank you!

Case Date:

11/28/2018

You forgot to pick up our recycling

Case Date:

11/29/2018

Yesterday, for the first time, my garbage container was emptied but not my recyclables bin--they were out together. As it is full, I either need an extra pickup--or to be able to leave another container (old trash barrel)of recyclables out next Wednesday. Thanks, Jim Barnes, 1305 S. Brooks Dr. (south of Covenanter near High Street.

Case Date:

12/24/2018

Hi. The recycling pickup missed our street today (the garbage truck came, but not the recycling truck). Not only us, but our immediate neighbors too. Our street is the stretch of South Rose Ave between E 1st and E 2nd Streets. (Today is 12/24/18.) We'll just let it accumulate and try again next week, but we thought you should know. Thank you.

Case Date:

1/15/2019

Case Date:

1/16/2019

Left a voice mail about two recycling issues. Did get a return voice mail but I do not think I explained the situation well. Issue #1 recycling being picked up late. Issue 2 Last week recycling not picked up at all. Lid was closed and only recyclables in container. I knew about the delay for the holidays and reacted accordingly. I put my containers out on Wednesday night when on the regular schedule. I live at 3910 S. Laurel Ct in Peppergrass. I now have a second week of recycling and no room in myrecycling container.