Case Date:

5/23/2022

My recycling was out since yesterday evening, in the right position, but was not picked up this morning. The trash was but not recycling.

Case Date:

9/21/2023

New residents are not being informed about what can be put in recycling containers. The result is that many recycling bins are left unemptied by the garbage workers, and then they remain sitting on the street for weeks and nothing is ever done. This address has had recycling containers sitting by the street for awhile now.

Case Date:

3/9/2020

Recycling was not collected. It has been at the curb since Sunday.

Case Date:

4/25/2022

This morning when I went to retrieve my trash and recycling bins after pick up, the recycling bin was missing. Please help!

Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

5/16/2023

My recycling was not picked up this morning. It was out front as usual last night. Could I please get this picked up? I need the bin for new recyclables.

Case Date:

9/29/2021

Although my trash was taken my recycling was left Tuesday morning. There was no indication or notice sticker as to why.

Case Date:

9/13/2023

New renters. They have a huge stack of cardboard outside by recycling containers and overflowing recycling containers that they do not put on the curb on recycling day. Their recycling is blowing all over the neighborhood.

Case Date:

9/25/2023

It's recycling day tomorrow and none of the cardboard that is leaning up against this house has been broken down to put in containers. HAND came out last week and said they would monitor the situation. This cardboard isn't going anywhere, it's been here for a month. Doesn't this violate city policy?

Case Date:

12/26/2022

Our recycling bin is missing this morning from the street after garbage pick-up. Can we please get another one.