Case Date:

1/17/2024

For 3 weeks in a row my recycling bin has not been emptied. Everything in the bin is compliant and I have not received any notices.

Case Date:

1/23/2024

Sometimes, like today, the City picks up my trash but not my recycling. I know that I am recycling properly. Is there a reason that the City would not take the recycling on the designated day when it’s put out properly?

Case Date:

1/29/2024

Nobody has taken our recycling in a month. We have a lot. But not overflowing. Why aren’t you guys picking it up and our neighbors too?

Case Date:

1/23/2024

We moved our recycle bin to the curb of our sidewalk, but we discovered that it had disappeared by Tuesday afternoon. Please deliver a new one to 1200 E Atwater Ave, Bloomington, IN47401. Thank you very much.

Case Date:

2/7/2024

After collection today I noticed that the lid om my recycle can has been broken. I would like a repair or replacement please.

Case Date:

2/21/2024

Recycling not picked up. No note was left. All other cans on the street were picked up. I am confused as to why I am paying for a service that was not rendered. Why was my recycling 'denied' and yet, no notice or message? If this continues, come pick the recycling bin up, as I have no need for this service.

Case Date:

3/1/2024

Recycling was not picked up for the entire street on the even numbered houses—only the other side of the street (odd number) had their recycling picked up. Please advise

Case Date:

12/5/2023

At least 10th attempt to get answer on when I will be able to get the recycle bins I ordered & paid for by Nov 3rd. Rhea Carter called me & promised cb to advise but did not. Information on Sanitation site is incorrect & not updated. When & where can I get the recycle bins I paid for? The inly info avail is must be picked up 1st wk Nov & now it’s 1st wk of Dec!

Case Date:

3/5/2024

It would be greatly appreciated if you would pick up our recycling this week. For some reason, last week, an entire side of the street was completely skipped for recycling. Many of us left our bins out for an extra day, but no one came. For the past few months, they only pick up recycling on one side of the street early in the morning, and then come back later in the morning or afternoon for the other side. They only do that for recycling--yet they pick up trash all at once. They obviously forgot to come back last week. Sorry to complain, but our bins are overflowing and we pay for this service. Thank you in advance.

Case Date:

3/7/2024

I don’t understand why the recycling crew chose to determine if the bin is full enough for them to empty, when I have been told they that should be emptying it regardless of how full it is. This is very disappointing.