Case Date:

11/30/2023

No one will tell me how I can get the Recycling bins I ordered thru your site

Case Date:

12/6/2023

The guy didn't collect the recycling, opened the lid covered again, and just left it there... I can't see any item that shouldn't been there, and this has happened a few times now, what is wrong?

Case Date:

11/27/2023

Our recycling has not been picked up after meeting all requirements and have caught the collector opening the recycling looking at it then taking a peice out to make it look like we were overflowing then turns the can sideways so they do not pick it up. We have camera evidence as well.

Case Date:

12/9/2023

My case is #186418. It concerns the disappearance of our recycle bin. Adam Wason responded to me and requested my address. However, I am unsure how to reply to him directly. Therefore, I am using this system again to provide my address, which is 1200 E Atwater Ave, Bloomington, IN47401.

Case Date:

12/4/2023

Last night, we moved our garbage bins to the curb, only to discover this morning that the recycle bin (with a yellow lid) has disappeared.

Case Date:

11/21/2023

Hello, i wanted to let you guys know both my recycling and trash can lids have been damaged from last week and need replacing.

Case Date:

12/12/2023

My recycling was not picked up although the bin was in its usual place. Two of my neighbors’ recycling was picked up. I will put it out next week but I wanted to report this.

Case Date:

12/29/2023

I have sent another email after I had made my point across and it still is an ongoing problem. They are not taking accountability. It’s unprofessional.

Case Date:

1/2/2024

Despite the visit from the recycling crew, regrettably, they did not empty my can. I am struggling to comprehend their refusal to collect it, even if it does not meet their criteria for fullness. Unfortunately, I could not find any information on the website regarding the required level of fill for bin collection. Furthermore, the representative I spoke to on the phone in early December acknowledged the need for emptying but continued to defend their reasoning. It is disheartening to pay for this service through my water bill and have a designated recycling can, only to find it left unemptied. Regardless of its level of occupancy, I believe it should be emptied completely. It is frustrating to have it sit around, solely because they are unwilling to empty it due to their perception of insufficient filling.

Case Date:

12/1/2023

i have no respnod about reycle issues