Case Date:

9/13/2021

Recycling was left. Our items were sorted and not in violation. Nothing was left indicating violation.

Case Date:

9/13/2021

My recycling was not picked up. I did not have anything that is not allowed. No milk cartons, pizza boxes or styrofoam containers. Please direct me to a list of items not allowed. I would like to know why it wasn't picked up.

Case Date:

9/20/2021

Our recycling hasnt been picked up for 3 weeks now. It seems like our whole streets recycling is not being picked up. No notice was left on can.

Case Date:

9/27/2021

Can some clarification on the recycling pickup suspension be provided? The press release indicated: The city asks you store recyclables until service resumes or take them to one of the city’s recycling centers listed at www.gogreendistrict.com. For customers that rely on public transportation or alternative means of transportation, taking the recycling materials to a center is not a viable option. If overflow recycling materials are placed into standard trash bins, will the recycling trucks pick these up when operations resume? Our household will likely not have room to store more than one week of material in our city supplied bin.

Case Date:

9/28/2021

No one comes to dump our recycled trash for three weeks, and there is no one informed us what is wrong

Case Date:

9/28/2021

Last week our recycling was no picked up, we followed all guidelines and saw that everyone else on our street also did not get theirs picked up either, now today they have not come by to pick anything up, I’m not sure if they’re just running late or if this will be a continuous problem

Case Date:

9/29/2021

Although my trash was taken my recycling was left Tuesday morning. There was no indication or notice sticker as to why.

Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

12/20/2021

704 S Eastside Drive. The recycling truck driver was flying through our street at break neck speed. They did not take enough time to properly empty our recycling can. There was NO piece of cardboard wedged in there to prevent the items from falling out of the can into the truck once the can was upside down. The result: can on its side when the truck left, half of the contents still in it, plastic strewn in the road and on the sidewalk. An F for this performance.

Case Date:

12/23/2021

Recycle Bin not emptied!