Case Date:

4/2/2020

I have had several weeks where my recycling was not picked up. Apparently, based on your website, this was because styrofoam was present, but the can clearly indicates that styrofoam is acceptable. Since there seems to be a contradiction, it would be nice if the collectors would leave some indication of what items are not acceptable, rather than leave the customer/taxpayer guessing. If this is a training issue, my address is 1257 W. Countryside Ln.

Case Date:

3/8/2023

Substandard service for trash and recycling pickup. The recycling crew has repeatedly turned the trash bin as if to indicate trash was picked up when it wasn't, and today the left the bin in the middle of the driveway. Why can't my bins be just put pack where I left them by the side of the driveway, as is done with all the other houses on our street? Perhaps we should just return the recycling bin, and save the money, and put everything in the trash?

Case Date:

5/26/2021

My recycling hasn’t been picked up in the last two weeks and I am trying to understand why. Is it because of the styrofoam? The styrofoam in my recycling bin is stamped recyclable #6, which according to the lid of my recycling container is accepted.

Case Date:

12/26/2022

Recycling wasn’t picked up today

Case Date:

7/30/2018

FYI: a random, non-city employee man, who had a dog with him, was taking cans out of the recycling toters on my street this AM. In my opinion, this should be discouraged.

Case Date:

3/11/2021

Please repair or replace my recycling bin, the wheels are broken and I cannot fix.

Case Date:

8/18/2022

My recycling was not collected today. It was placed and distanced properly, so I do not understand why it was not collected. Please arrange for pickup ASAP.

Case Date:

10/6/2016

My recycling and paper recycling was not picked up today. I called twice, both times before dept. closed. First time, at about 11:46 or noon got a man, very nice; second time at 1:50 an answering machine. I'm told recycling is closed on Friday. For how long must I leave these two containers out for pickup? I finally called the Mayor's office, and Elizabeth filed a U-report. Naturally she was nice and very prompt in helping me.

Case Date:

6/21/2017

Hi, I went looking for recycling scheduled for garbage pickup. Nice interface to getting to the information, but when I reached the final link, there was an error message. You need to post the PDF schedule. https://bloomington.in.gov/sites/default/files/2017-04/Thursday_A.pdf Thanks! Kathleen

Case Date:

5/8/2014

Our recycling was not picked up today. All of our neighbors had their recycling picked up.