Case Date:

1/2/2024

Despite the visit from the recycling crew, regrettably, they did not empty my can. I am struggling to comprehend their refusal to collect it, even if it does not meet their criteria for fullness. Unfortunately, I could not find any information on the website regarding the required level of fill for bin collection. Furthermore, the representative I spoke to on the phone in early December acknowledged the need for emptying but continued to defend their reasoning. It is disheartening to pay for this service through my water bill and have a designated recycling can, only to find it left unemptied. Regardless of its level of occupancy, I believe it should be emptied completely. It is frustrating to have it sit around, solely because they are unwilling to empty it due to their perception of insufficient filling.

Case Date:

12/29/2023

I have sent another email after I had made my point across and it still is an ongoing problem. They are not taking accountability. It’s unprofessional.

Case Date:

12/12/2023

My recycling was not picked up although the bin was in its usual place. Two of my neighbors’ recycling was picked up. I will put it out next week but I wanted to report this.

Case Date:

12/9/2023

My case is #186418. It concerns the disappearance of our recycle bin. Adam Wason responded to me and requested my address. However, I am unsure how to reply to him directly. Therefore, I am using this system again to provide my address, which is 1200 E Atwater Ave, Bloomington, IN47401.

Case Date:

12/6/2023

The guy didn't collect the recycling, opened the lid covered again, and just left it there... I can't see any item that shouldn't been there, and this has happened a few times now, what is wrong?

Case Date:

12/5/2023

At least 10th attempt to get answer on when I will be able to get the recycle bins I ordered & paid for by Nov 3rd. Rhea Carter called me & promised cb to advise but did not. Information on Sanitation site is incorrect & not updated. When & where can I get the recycle bins I paid for? The inly info avail is must be picked up 1st wk Nov & now it’s 1st wk of Dec!

Case Date:

12/4/2023

Last night, we moved our garbage bins to the curb, only to discover this morning that the recycle bin (with a yellow lid) has disappeared.

Case Date:

12/1/2023

i have no respnod about reycle issues

Case Date:

11/30/2023

No one will tell me how I can get the Recycling bins I ordered thru your site

Case Date:

11/29/2023

The lid of my recycling bin was broken during collection this week. Please replace it.