Case Date:

1/16/2019

Left a voice mail about two recycling issues. Did get a return voice mail but I do not think I explained the situation well. Issue #1 recycling being picked up late. Issue 2 Last week recycling not picked up at all. Lid was closed and only recyclables in container. I knew about the delay for the holidays and reacted accordingly. I put my containers out on Wednesday night when on the regular schedule. I live at 3910 S. Laurel Ct in Peppergrass. I now have a second week of recycling and no room in myrecycling container.

Case Date:

4/24/2019

Good morning. Cardinal Spirits, LLC is in need of an extra day of recycling pick-up throughout the week. Our business causes our recycling dumpster to fill up very quickly and often times we over flow or are unable to put more recycling away due to the dumpster being full.

Case Date:

3/1/2024

Recycling was not picked up for the entire street on the even numbered houses—only the other side of the street (odd number) had their recycling picked up. Please advise

Case Date:

3/5/2024

It would be greatly appreciated if you would pick up our recycling this week. For some reason, last week, an entire side of the street was completely skipped for recycling. Many of us left our bins out for an extra day, but no one came. For the past few months, they only pick up recycling on one side of the street early in the morning, and then come back later in the morning or afternoon for the other side. They only do that for recycling--yet they pick up trash all at once. They obviously forgot to come back last week. Sorry to complain, but our bins are overflowing and we pay for this service. Thank you in advance.

Case Date:

6/14/2016

The resident called stating that the crew threw his recycles out on the ground. The resident spoke to Rhea and was verbally abusive to her on the phone. Attempts to call him back were not answered. This resident has yet to return my calls. On Friday a driver was sent and the items wee picked up. The regular crew was spoke to about this and states they did not throw the items out onto the ground.

Case Date:

9/6/2016

Collectors passed by our recycling containers this morning--managed to pick up our neighbors but missed ours. Tell them to look for the red containers with recycling logos on them sitting on curb. So glad my tax dollars go to pay for services that are not provided.

Case Date:

9/20/2016

I have just moved to 729 S. Washington St. I need two recycle bins.

Case Date:

10/27/2016

For some reason my recycling was ignored this morning, even though the rest of the street was collected. No note was left, so I am in the dark. If there was a reason, I'd like to know it please. Thanks, Keith

Case Date:

5/22/2017

My recycling was not picked up this week, and no notice was left as to why. 418 E Hillside Dr

Case Date:

6/2/2017

I HAVE CALLED THE SANITATION DEPT. 5/31, 6/1 AND THIS MORNING AND HAVE NOT RECEIVED A CALLBACK. I HAVE A LARGE METAL CABINET AND WOULD LIKE TO PUT IT OUT FOR PICKUP. DO I NEED TO PUT (2) $2 STICKERS ON IT AND CAN I PUT IT OUT ON ANY TRASH PICKUP DAY.