Case Date:

5/25/2023

Our recycling bin went missing this morning. My husband check the camera connected to our ring and the robotic arm on the truck dumped the whole can into the truck.

Case Date:

5/31/2023

There is an orphaned recycling bin on the sidewalk in front of 423 S Eagleson - it does not belong to any of us in this area. Is it possible to find where it belongs based on the serial number? Or if not could it be collected by the city?

Case Date:

3/11/2021

Once again, my recycling was not picked up today. Once again, no one in the sanitation department will pick up the phone when called. How is this department providing me a service at this point?

Case Date:

3/16/2021

Failed to pick up recycling at 514 W. Allen St.

Case Date:

4/29/2021

My recycling wasn’t picked up yesterday. I left it out today to be picked up please.

Case Date:

9/6/2021

This recycling bin has been sitting in the 400 block of Mitchell in a yard on the west side of the street like this for months now: top is missing. Maybe you can trace down which house it belongs to and replace it.

Case Date:

9/8/2021

Referring to closed case #177273 (topless recycle can). We are very sorry about the confusion, but indeed, the can was gone from the curb the day after I reported this, so it is clear why you could not find it. Here is a picture from this morning and my husband's comment: 'The 'Rooming House' at 414/416 Mitchell. Recycling Bin has been without its top for months. What's in it today does not look like recycling.'

Case Date:

9/27/2021

Can some clarification on the recycling pickup suspension be provided? The press release indicated: The city asks you store recyclables until service resumes or take them to one of the city’s recycling centers listed at www.gogreendistrict.com. For customers that rely on public transportation or alternative means of transportation, taking the recycling materials to a center is not a viable option. If overflow recycling materials are placed into standard trash bins, will the recycling trucks pick these up when operations resume? Our household will likely not have room to store more than one week of material in our city supplied bin.

Case Date:

9/28/2021

Last week our recycling was no picked up, we followed all guidelines and saw that everyone else on our street also did not get theirs picked up either, now today they have not come by to pick anything up, I’m not sure if they’re just running late or if this will be a continuous problem

Case Date:

11/1/2023

Home at 338 s maple leaves trash bin and recycle bin out on sidewalk all week