uReport

City of Bloomington, Indiana

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open #174449

City Performance

401 N Morton ST

Case Date:
1/7/2021

I've noticed that the uReport system no longer shows the text of the updates made. There are only dates and words like "open" and "assignment" and "closed." Citizens cannot see what the City has said or reported about these uReports. There are no details on who is working on the case, what is being done, etc. Is there a reason why this information has gone away and transparency is now lost?

closed #178543

City Performance

705 W 13th ST

Case Date:
1/7/2022

The home that I rent had a city rental inspection conducted in November. I was home and neither did the inspector inspect everything that is listed on the pre-inspection addendum nor did they speak with me. There are a few issues that I would have pointed out if given the opportunity. Most notably, as listed in HAND's documentation, it states that All required openable windows shall be capable of remaining open on their own hardware. That is not the case in this home and that was not inspected. Can someone please explain to me what the procedure is for inspections? There are other issues as well that I had erroneously assumed would have been inspected since they are on the list of what is required of a rental property to have in good order.These are not issues that are perhaps directly impacting me at the moment but I do feel strongly that the house should be in actual full compliance so as to protect future renters. Property owners who rent their property should be held fully accountable to what the ordinances stipulate. Is it because of COVID that the inspector spent less than five minutes "inspecting" the entire house? Thank you.

open #183473

City Performance

302 S College AVE

Case Date:
4/17/2023

Signs downtown ask people to go to the city’s website for alternatives to giving money to panhandlers. But several of the links are inoperative. Not really helpful to people looking for options. Thank you

closed #184117

City Performance

220 N Morton ST

Case Date:
6/7/2023

Hey its Zach with the Bloomington garages and our office in Morton street garage the light fixture is not correctly working and the lights just flicker now and never stay on.

closed #177019

City Performance

212 S Grant ST

Case Date:
8/16/2021

I picked city performance to hopefully get this issue resolved. I reported this sidewalk blocked on 07/06/2021 Ureport # 176470. This thing that’s blocking the sidewalk is still there blocking the sidewalk as it shows in the picture. As many people walk downtown, I find it disappointing that this hasn’t been resolved.

closed #181312

City Performance

401 N Morton ST

Case Date:
9/1/2022

The City is not the top place to work. Perhaps your organization once was but not any longer. People are unhappy. They talk constantly about it and then they leave. Worst work culture I have ever experienced. Even if you keep putting out there how great of an employee you are, we know. It stinks of MAGA nonsense to just keep repeating something that is blatantly false.

closed #181500

City Performance

401 N Morton ST

Case Date:
9/13/2022

Greetings. I'm aware that the Lime scooters have a barcode with a unique identifier on them. This is akin to a VIN that vehicles have and which Parking Enforcement uses to issues tickets. I imagine the other shared-use motorized scooter company's have unique identifiers on them as well, because how else would the companies keep track of their products? Why then does the City not work with those, essentially, Vehicle Identification Numbers (VIN), to issue citations to then send to the companies? I know the business license states the companies are to require their users to photograph the scooter when done and parked. What is the point of that? Why is this photographic evidence not being used by the scooter companies to then pass down the enforcement to the user since they are supposed to have received proof of them parking correctly? Can someone please speak to this subject matter? I have been confused about the City's stance on why it is so difficult to enforce the rules around parking the scooters. Thank you for your time.

closed #181815

City Performance

401 N Morton ST

Case Date:
10/14/2022

City Vehicle #689 has a headlight out. When will the city have its employees make sure their vehicles are in working order. This has been about the 5th time I’ve reported city owned vehicles not in working order.

open #181557

City Performance

401 N Morton ST

Case Date:
9/19/2022

In regards to resolved uReport# 181500: Reply from City: Up until recently, we've been relying on the scooter companies to enforce their users behaviors with illegally parking of the scooters. We have two positions that we are currently hiring for that are funded with fees from the scooter companies that will focus on moving into a system where fines will be issued for improper parking. My reply with two (2) questions: I do not understand Adam Wason's reply in light of what was stated by City Attorney, Mike Rourker, in 2019 (please see below for quote). Additionally, I worked from March 2019 until October 2021 as the main point-of-contact (POC) working with the entities licensed by the City for providing the service and product of motorized scooters, and neither was I informed of any efforts to ticket the companies nor the users of the scooters. Can someone please explain to me what the Standard Operating Procedure (SOP) for holding the licensed entities accountable for the stipulations in the ordinance governing use and management of the scooters was prior to the recent creation and hiring of a new staff position? Also, why were no violations issued and no fines collected in over three years? Thank you for your time. "At its July 31, 2019 meeting, city attorney Mike Rouker told the city council that scooter companies would be fined if their users violated the parking restrictions. Rouker put it this way: “So just to be clear, at the same time, that Bird or Lime or another scooter company may be taking those additional steps against their own users, the city, if this is an issue, will be fining them every single time we see a parking issue.” Rouker continued, “I suppose if the company wants to move very slowly and pay lots and lots of fines to the city, until we’re fed up enough that we either revoke their license or geo-fence an area, that’s a business decision. But I don’t know if it’s a sound business decision.” For an improperly parked scooter, the fine called for in the city’s ordinance runs $30. The fee connected to impoundment is $100, plus $10 per day storage, and another $150 for disposal. As it turns out, the only payments the scooter companies have had to make to the city of Bloomington are the $10,000 annual licensing fees and the 15 cents a ride. The three companies now operating in Bloomington are Lime, Veo, and Bird." Source: https://bsquarebulletin.com/2021/11/22/electric-scooter-parking-violations-zero-citations-in-over-2-years-since-local-bloomington-law-was-passed/ Additional source: https://otter.ai/s/56nnFv2HQX2elRJ40z1X8A?snpt=true

closed #181838

City Performance

401 N Morton ST

Case Date:
10/17/2022

I believe there is a problem with distracted driving in Bloomington despite there being a state law about hands-free driving for a few years now. Please inform me what BPD is doing to directly address this danger to the public safety of this city. Thank you. Marnina Patrick