Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

10/30/2021

Why do ureport complaints sometimes disappear? For example, 178022 and 178023 were put in yesterday but they are now unviewable. How can the public know what their statuses are? It cannot be due to content of the reports because a simple search in ureport for "occupancy" yields other reports, albeit the most recent is 7 years old now.

Case Date:

11/2/2021

Lost my New Jersey license name is Jacob Berliner.

Case Date:

11/3/2021

I'd like to request a police patrol for the section of Eastside Drive between Hunter and 2nd Street. This area, particularly the parking lot of the United Presbyterian Church and adjacent rental properties, are sites of frequent noise violations between 11 pm and 3 am.

Case Date:

11/5/2021

4677 W Harvest Ln, Bloomington, IN 47404 Abandoned home. No lawn mowing, looks dilapidated and empty. Needs help and required upkeep minimums.

Case Date:

11/8/2021

There was a controlled burning of a house that had led paint on it on the corner of Hillside and High St. Found led-based paint on both mine and my in-laws' yard. Fire chief did not seem to care about properly removing the toxic paint.

Case Date:

11/8/2021

Please keep this anonymous. My Parents are my landlord and my Mom almost died from sepsis UTI can’t handle stress. These occupants have had sharp broken glass in common area for over 6 months. This is where I walk there probably should legally be an alleyway or sidewalk here - I’m not asking for that but I’m asking for no broken mirrors

Case Date:

11/8/2021

The City owns TWO Historic Buildings. The Waldron AND The Banneker. One serves white residents. The other serves Black residents. One is getting a $500k renovation. The other desperately needs roof, HVAC, windows, flooring, masonry and drainage repair. Recover forward should honor ALL residents of Bloomington. Black and white. Invest in The Banneker.

Case Date:

11/10/2021

There is a broken utility pole that may fall. I think it's being held up by whatever wires it holds. I'm not sure which utility it is. Location: Hillside, just East of High, on the South side of the street. Across from Covenanter Cemetery.

Case Date:

11/10/2021

Left turn backups continue to get worse from Smith and 10