Mr. DeBruicker stated in an email that in February 2003, Insight ran new cable wire to his home. The cable has not been buried even though he has called Insight several times. He would like the new cable wire buried and the old one removed.
CINERGY REQUESTED AFTER HOURS EMERGENGY LINE LOCATES.
Mr. Nordloh sent a departmental email to the Public Works Department regarding Insight's recent rate increase. Please refer to the attached email.
Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.
Ms. Foster sent an email through the COB E-Government web site. Her complaint is to keep her current service, she has to upgrade to digital which includes one premium channel at an additional $2.00 a month charge. She had to wait on the Insight representative to arrive, and buy a new VCR because hers is not compatible with digital. She was happy with her current service, and without the premium channel she would not have had to change. However, Insight has been trying to make it up to her.
E-mail complimented city for working on illegal banners and signs, but asked to address the illegal signs on E. 3rdand on Kroger at Jackson Creek.
Caller said lights from volleyball courts at Sterling University Apartments shining directly into his back yard.
Complaint that two platted wlking traills in Walnut Creek did not have mulch on path as required by covenants.
Mr. Erdmann would like to see a wall at Southeast Park to prevent hockey pucks and and tennis balls from going into neighboring yards. (see e-mail)
Writer wants to know why the 75-100 years old osage-orange tree that was in Ninth St Park was cut down. This was a beautiful tree, showed no signs of illness, and was one of the largest of its species left in the county. (see e-mail).