Re: Acct # 8790-56-001-0817559. Subscriber says she received bill which she doesn't owe. Says bill was paid, she moved July 25, TCI office "wouldn't shut off the cable". Sibscriber did not provide copy of bill. See letter attached.
OAC woodshop should be kept open. (See letter) xc: Mick Renneisen
Kid City commendation. Her daughter and a friend attended 2 sessions of KC Outdoor this summer. It was a wonderful experience. Activities were creative and fun. Really enjoyed the camp-out @ Yellowwood. Especially impressed with the counselors - great role models. Keep up the good work! (see letter)
Upset with change of address instituted by HAND to standardize addresses in her block for emergency purposes.
Mr. Kreutzer has a problem with his home and family/friends being affected adversly by Cascades Golf Course, as well as the potential damage that exists for vehicles driving on Kinser Pike. For specifics, please refer to letter. xc: Jennifer Lloyd, Risk Mngmt. Mike Hostetler, Police Dept.
PLEASE SEE ATTACHED LETTER.
Mr. Thomas sent in a letter regarding work that the cable company did in the utility easment behind his home.The cable company cut through a electic line causing damage to appliances in his home that he wishes to be re-payed for the appliances, as well as the bill from Cinergy for the repair of the electic line.The bill will be forwarded to the Construction manager. Mr. Thomas will not have to pay the bill for this, Laura will call on 2-2-00. 2-16-00, Larry Wilkerson handled complaint.
Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.
Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.
See attached letter. Mr. Fritz is having problems with Channels 95, 96, 5 & 6. He talked with Scott Temple. Temple & a repairman came out and the problem seemed to be fixed. But the interference that he is having started back up. The problemed channels are mainly 95 & 96. He has called Insight frequently about this prob. The last time he called the customer service rep. stated that Temple stated that "there was nothing Insight could do, it was a spillover from the antennae off of Sare Road