The people living at this address have dug a pit in the backyard and placed a dead dog in it. The carcass smells very badly and is causing a problem for the people who live in the area. The caller was told to call the health department, which she did. The health department told her that they don't handle problems in the City.
There is a huge, dead or dying tree that is about to fall over into the street.
Mr. & Mrs. Jollisse have billing and customer service issues. They only receive bills couple of times a year instead of on a monthly basis. They were without service for 10 days before repairs were made. They have had repeated billing problems that have taken several calls to Insight to straighten out. Their billing difficulities are still unresolved. During a recent telephone conversation, they asked to speak to a supervisor and was on hold for 10 minutes before a supervisor was available.
During the month of July, Insight Communications excavated a site approximately 5'X2' in size on his property. After the work was completed, the hole was filled back up with dirt. Mr. Koehl was told by a crew member that the area would be reseeded and strawed. His yard has yet to be repaired.
Ms. Kline stated that her cable television reception in regards to channels 6 and above are not clear. She called Insight Communications and was told that it would take five days before a technician would be able to sent out to address the problem. She thinks this policy should be reviewed by the TCC.
missing dumpster screening
She stated that a bush located near a cable box on or near her property died after an Insight crew was working recently on the box. She would like the bush replaced.
METER LID IF OFF, METER SET UP TOO HIGH 6"
WORK DONE BY A SUBCONTRACTOR AND COMPLAINTS TAKEN BY INSIGHT PERSONNEL. SEE ATTATCHED LETTER.
Mr. Johnson adopted a dog and had it in his care for 2 weeks. He rtnd the dog to the shelter b/c he said, "it bit people when it was hit." Denise explained he could not adopt another animal, ever. Denise explained to OOTM that the dogs ribs were showing and that it was obviously not fed and mistreated. He was also very rude to her over the phone. She explained that they had to euthanize the dog, and he is now on a list of people that can no longer adopt pets.