Case Date:

2/16/2000

Mud is entering basement from the digging that is going on across the street.

Case Date:

2/15/2000

DRIVE WHERE CBU CUT IS SINKING

Case Date:

2/7/2000

DRIVEWAY IS SINKING NEAR THE ROAD WHERE CBU REPAIR WATER MAIN BREAK

Case Date:

1/18/2000

WANT LINE LOCATE FOR SEWER LATERAL, WHILE SNAKE IS IN LATERAL

Case Date:

1/14/2000

WAS STONE WHERE CBU PUT GRASS, WANTS STONE BACK LIKE ORIGINALLY WAS

Case Date:

1/11/2000

METER PIT SINKING WHERE CBU INSTALLED TRANSFER OF SERVICE TO A NEW LINE

Case Date:

1/5/2000

On 1/4 3 young black men came by her house to visit her son. When they reached front of house & stopped, ofcr pulled behind them w/ lights telling her it was a "routine traffic stop." Ofcr. called for 3 backups which she thought was unnecessary and ridiculous. When she inquired w/ the ofcr. she was rudely dismissed. She thinks they were harassed & pulled over b/c they were black and is unhappy w/ the way she/others were treated. Talked to stf. srgnt. on 1/4 @ 7pm. Is calling B. McKinney.

Case Date:

12/28/1999

Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.

Case Date:

11/1/1999

SEEMS YARD ID DEVELOPING A HOLE NEAR WHERE CBU REPAIR WATER MAIN BREAK, WANTS SOMEONE TO CALL HIM AND MEET HIM TO CHECK ON THIS

Case Date:

10/20/1999

WANTS DIRTY AROUND METER PIT, IT IS SINKING WHERE CBU WENT THROUGH FOR WATER MAIN RECENTLY, ALSO WANTS CBU TO REPLACE BUSHES