Case Date:

3/16/1998

METER LID IS MISSING.

Case Date:

5/13/2011

92 yr old lady lives in 709 W Allen and 705 W allen has mud runoff going on to her patio due to contruction. Can something be done about 709 W Allen?

Case Date:

4/4/1997

Subscriber admits late payment of bill caused disconnection. Bill was paid, she requested reconnection to expanded basic service (was specified). Was only connected to basic service. Says CSR Jennifer Lane was rude, told her she'd have to pay for another visit to have expanded added, told her she was previously getting expanded w/out paying. Subscriber says she didn't realize this, it wasn't her fault, nonetheless she asked for expanded when she paid her bill.

Case Date:

1/8/1998

Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.

Case Date:

1/2/2002

sump pump draining into the street at the corner of S. Washington and Wylie.

Case Date:

8/16/1999

WANTS TO KNOW IF CBU WILL RESTORE HIS FENCE, YARD AND SHRUBS WHEN THE WORK IS COMPLETED IN HIS AREA?

Case Date:

7/12/1999

WANTS YARD REPAIRED WHERE CBU WORKED

Case Date:

8/24/1998

WANTS TO KNOW IS UTILITIES REPAIRS YARD AFTER WORK,C REWS JUST FINISHED TODAY.

Case Date:

8/24/1998

WANT YARD REPAIRED, CLEAN UP STONE IN GRASS

Case Date:

5/13/1999

WANTS STONE REMOVED FROM YARD, AND CUTS REPAIRED WHERE CBU HAD A MAIN BREAK THIS PAST SUNDAY