customer pays $1.99/mo for a converter box for ea. television in order to receive Showtime/HBO; customer feels this charge is unfair and another way for Insight to make an additional profit
Subscriber called Insight about reception problems with Showtime; she was told that the premium channels would be switched to Digital in the coming months, and because of this changeover Insight would not repair it. Subscriber would like to know why it is necessary that she change to Digital and why the current service cannot be repaired. She would also like to know if the new service will provide better reception and better service or will the quality be the same?
Dryers vented into wall instead of exterior
Mr. Wheeler telephoned SG and discussed problem of fluctuation in pressure at Meadow Wood retirement center. Stated water pressure varies anywhere from25psi to 60psi on a daily basis. Also said the variation occurs with such force a loud "booming" noise can be heard in the water line to the complex. SG advised Tom Staley of the problem and Tom is investigating.
Mr. Wheeler telephoned SG and discussed problem of fluctuation in pressure at Meadow Wood retirement center. Stated water pressure varies anywhere from25psi to 60psi on a daily basis. Also said the variation occurs with such force a loud "booming" noise can be heard in the water line to the complex. SG advised Tom Staley of the problem and Tom is investigating.
REDO YARD REPAIR IN FIELD
SOMEONE HIT FIRE HYDRANT LOCATED AT REAR OF APARTMENT COMPLEX
just north of county view apartments, there is a line of trees on the back side of the sidewalk at Rockport Hills that need to be trimmed as his daughter cannot ride her bike down the sidewalk. I told him that I would have someone take a look and notify the property owner that the trees needed to be trimmed. Caller was not happy that it would be the property owners responsiblity as the city probably told the developer that those trees needed to be there. He has contacted the mayors office.
STRRET NEEDS REPAIRED WHERE WORKING
Mr. Rush stated that this problem has been going on for 1 year. There are car parts/trash in the backyard with a truck (with no plates)parked in the drive with car parts/trash piled in the back along with another car that is broken down. He has been talking with Jason in Planning but nothing has changed. The place is a mess. Mr. Rush's phone is being worked on, so he did not leave his number. He will call back in 2-3 weeks to find out the results.