Case Date:

4/30/1997

YARD NEEDS REPAIRED WHERE CONTRACTOR WORKED

Case Date:

4/29/1997

SEWER MANHOLE MAKE NOISE WHEN CARS DRIVE OVER IT

Case Date:

4/23/1997

Subscriber is supposed to receive cable guide with his service. Has not been getting it and was told by TCI that they could not mail it to a PO Box, so they would credit him $1 per month. The credit has now stopped also. Wants to know why TCI can't send the guide to a PO Box and how they plan to remedy the problem since he is paying for the guide.

Case Date:

4/14/1997

JUMPER STILL HOOKED UP TO NEIGHBORS HOUSE AT HER METER PIT

Case Date:

4/11/1997

MR SEUBERT STATES THAT THE STORM WATER PIPE ON THE EAST SIDE OF LEONARD SPRINGS ROAD BETWEEN 3100 - 3200 IS CLOGGED. WHEN IT RAINS THE WATER POOLS IN THE NORTHBOUND LANE CAUSING A DANGEROUS SITUATION. TIM LAWSON, CITY ENGINEER, IS GOING TO TALK WITH BOBBY CHESTNUT, STREET SUPERINTENDENT, TO HAVE SOMEONE FROM STREETS CHECK THE PIPE.

Case Date:

4/7/1997

PUBLIC WORKS RECEIVED A PHONE CALL FROM A CITIZEN WHO HAD FALLEN ON THE SIDEWALK IN FRONT OF THE IRISH LION. THERE IS A BRICK STEP/WALK UP AT THE ALLEYWAY ONTO THE SIDEWALK. TOM GOLDMAN LOOKED AT THE AREA AND CONFIRMED THIS. THIS WAS NOT PART OF THE BOARD OF PUBLIC WORKS APPROVAL FOR THE IRISH LION FOR THEIR OUTDOOR DINING (SEE ATTACHED DRAWINGS & APPROVAL). DOES THE OWNER NEED TO BE SENT NOTICE TO MAINTAIN THE SIDEWALK IN FRONT OF THIS BUSINESS? PLEASE LET US KNOW.

Case Date:

4/4/1997

Subscriber admits late payment of bill caused disconnection. Bill was paid, she requested reconnection to expanded basic service (was specified). Was only connected to basic service. Says CSR Jennifer Lane was rude, told her she'd have to pay for another visit to have expanded added, told her she was previously getting expanded w/out paying. Subscriber says she didn't realize this, it wasn't her fault, nonetheless she asked for expanded when she paid her bill.

Case Date:

4/1/1997

WANTS YARD REPAIRED AROUND METER PIT

Case Date:

3/31/1997

METER P IT SINKING, ED CHECKED IT ONLY NEED DIRT ADDED, SEEDED

Case Date:

3/28/1997

ACCT # 333-05100-08-SAID HE IS BEING CHARGED SEWER AND HE BELIEVES HIS RESIDENCE IS ON SEPTIC. HE TALKED TO ENGINEERING AND SAID THERE WAS NO LINE SHOWN GOING TO RESIDENCE. HIS MLS LIST SHOWS HOUSE BEING ON SEPTIC SYSTEM.