Case Date:

12/28/1999

Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.

Case Date:

11/1/1999

SEEMS YARD ID DEVELOPING A HOLE NEAR WHERE CBU REPAIR WATER MAIN BREAK, WANTS SOMEONE TO CALL HIM AND MEET HIM TO CHECK ON THIS

Case Date:

10/20/1999

WANTS DIRTY AROUND METER PIT, IT IS SINKING WHERE CBU WENT THROUGH FOR WATER MAIN RECENTLY, ALSO WANTS CBU TO REPLACE BUSHES

Case Date:

10/19/1999

SAID LINE LOCATES 2 FEET OFF FROM LINES HE FOUND

Case Date:

10/18/1999

YARD NEEDS COMPLETED, WAITED UNTIL FALL

Case Date:

9/22/1999

JENNIER FROM RISK CALLED ME , I HAD TROY POWELL TO GO CHECK WATER HEATER, MR CARNES SAID WATER HEATER VLWN WHEN CBU TURNED FIRE HYDRANT WATER BACK ON AFTER WORKING ON FIRE HYDRANT IN AREA. HE WAS CUSSING AND ANGRY AT WORKERS, BETTY GRUBB ON CONTROL

Case Date:

9/16/1999

WANTS CBU TO LOOK AT DRIVEWAY AROUND METER PIT IT IS TEARING HER CAR UP

Case Date:

9/13/1999

WANT EMERGENCY AFTER HOURS LINE LOCATE TO REPAIR GAS LINES

Case Date:

8/24/1999

Resident states that her trash can was set too close to the street and with the students going to North High School and driving way too fast, her trash can was run over and destroyed. She requests that the sanitation crews put her trash can a little further back away from the street and increased patrols by BPD, especially before and after school.

Case Date:

8/10/1999

FIRE HYDRANT STILL IN NEED OF REPAIR, SOMEONE STOLED THE BAG OFF OF IT