Case Date:

2/2/2000

Ms. Whitby stated that she resents fox sports network taking over c-span. Ms. Whitby states that fox network already has two stations and feels that it is unfair that they can pre-empt her television viewing with ball games. March 2, 2000: Ms. Whtiby was informed that a lack of bandwidth at the time caused the interruption of C-SPAN. Insight is currently working on this problem, but until more bandwidth is available, C-SPAN will continue to be interrupted for bball games.

Case Date:

1/22/2000

FIRE HYDRANTHIT IN ACCIDENT REPORT, AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

1/20/2000

WANT WATER SERVICE TRANSFERED ASAP, SAID HAS LOW WATER PRESSURE.

Case Date:

1/10/2000

HOLD DEVLEOPING NEAR SEWER, CALLED IN BY GRIMES PLUMBING

Case Date:

12/29/1999

Mr. Chance stated that the new channels have very poor reception. Mr. Chance stated that many of his neighbors have complained of poor reception. Mr. Chance feels that it is terrible that you have to wait for a week for service. Mr. Chance's complaint is long standing problems and long delays for repair. He was contacted on January 3, 2000 by a customer service rep., technicians worked on the feeder line that services Clairmont Place, and Mr. Chance reported that the dignal had cleared up.

Case Date:

11/29/1999

WANTS METER PIT RAISED TO GROUND LEVEL

Case Date:

11/18/1999

WHO IS PUMPING WATER FROM HIS POND? IS THE CITY

Case Date:

11/16/1999

WOULD LIKE EMERGENCY LINE LOCATIONS

Case Date:

11/16/1999

CBU CREWS DAMAGED HER MAIL BOX POST WHILE WORKING IN THE AREA

Case Date:

11/13/1999

WANTS EMERGENCY LINE LOCATE