- Case Date:
- 5/8/2002
Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.
Other
2450 S Henderson ST
- Case Date:
- 4/25/2002
customer pays $1.99/mo for a converter box for ea. television in order to receive Showtime/HBO; customer feels this charge is unfair and another way for Insight to make an additional profit
Other
1225 E Allendale DR
- Case Date:
- 10/25/2000
Mr. Mayfield's cable drop was repaird but has not been buried yet. He would like to have his cable drop buried as soon as possible. He also stated that it took many times to reach a human being when he tried to contact Insight.
Other
1317 S Henderson ST
- Case Date:
- 10/1/2018
Caller reports that trees are hanging over solar panels just north of Brenda at the intersection of Henderson and Brenda.
- Case Date:
- 6/28/2017
Complaint of buckling sidewalk outside of 1119 E. Benson Ct., right next to a fire hydrant. Kids are using sidewalk as a ramp and there is a safety concern they could possibly ramp off and injure themselves on fire hydrant.
Other
2121 E Wimbleton LN
- Case Date:
- 8/9/2017
Complaint of missing street sign at the corner of E. High St. and E. Wimbleton Lane.
- Case Date:
- 9/8/2016
wall falling down on property, rental, complaintant called Scott Robinson (Planning/Transportation)
- Case Date:
- 9/23/2016
Anonymous caller reported that a business at the intersection of 2nd and Adams St. has recently mowed and blown all the clippings into the street. He believes it was the gas station and asked if there's an ordinance against this?
- Case Date:
- 5/30/2017
Tripped over sunken in sidewalk, with pieces 3-4 inches stickign up out of sidewalk. Located in front of the Habitat for Humanity ReStore.
- Case Date:
- 5/18/2016