Case Date:

4/4/1997

Subscriber admits late payment of bill caused disconnection. Bill was paid, she requested reconnection to expanded basic service (was specified). Was only connected to basic service. Says CSR Jennifer Lane was rude, told her she'd have to pay for another visit to have expanded added, told her she was previously getting expanded w/out paying. Subscriber says she didn't realize this, it wasn't her fault, nonetheless she asked for expanded when she paid her bill.

Case Date:

4/7/1997

MARTIN STATED THAT IN HER NEIGHBOR'S BACKYARD THERE IS A PIPE COVERING OF SOME TYPE (SHE WAS THINKING MANHOLE). THE GROUND IS STARTING TO ERODE AROUND THE OPENING. THE HOLE IS FORMING BETWEEN HER CHAIN LINK FENCE AND THE OPENING. THE FENCE POST IS STARTING TO SINK. MARTIN FEELS THAT THIS AREA IS A SINKHOLE. PLEASE CALL BEFORE COMING OUT.

Case Date:

4/7/1997

PUBLIC WORKS RECEIVED A PHONE CALL FROM A CITIZEN WHO HAD FALLEN ON THE SIDEWALK IN FRONT OF THE IRISH LION. THERE IS A BRICK STEP/WALK UP AT THE ALLEYWAY ONTO THE SIDEWALK. TOM GOLDMAN LOOKED AT THE AREA AND CONFIRMED THIS. THIS WAS NOT PART OF THE BOARD OF PUBLIC WORKS APPROVAL FOR THE IRISH LION FOR THEIR OUTDOOR DINING (SEE ATTACHED DRAWINGS & APPROVAL). DOES THE OWNER NEED TO BE SENT NOTICE TO MAINTAIN THE SIDEWALK IN FRONT OF THIS BUSINESS? PLEASE LET US KNOW.

Case Date:

4/10/1997

New restaurant is not enforcing the no-smoking ordinance.

Case Date:

4/10/1997

New restaurant is not enforcing the no-smoking ordinance.

Case Date:

4/11/1997

WANT CBU TO CUT SWALE TO DRAIN WATER FROM YARD

Case Date:

4/11/1997

MR SEUBERT STATES THAT THE STORM WATER PIPE ON THE EAST SIDE OF LEONARD SPRINGS ROAD BETWEEN 3100 - 3200 IS CLOGGED. WHEN IT RAINS THE WATER POOLS IN THE NORTHBOUND LANE CAUSING A DANGEROUS SITUATION. TIM LAWSON, CITY ENGINEER, IS GOING TO TALK WITH BOBBY CHESTNUT, STREET SUPERINTENDENT, TO HAVE SOMEONE FROM STREETS CHECK THE PIPE.

Case Date:

4/14/1997

JUMPER STILL HOOKED UP TO NEIGHBORS HOUSE AT HER METER PIT

Case Date:

4/15/1997

CUT AT LOT 70 NEEDS REPAIRED WHERE CBU DUG UP TV CAMERA

Case Date:

4/16/1997

WANTS YARD REPAIRED, GRAVEL REMOVED FROM HOLES, RESEEDED AT THE US POST OFFICE